Refund & Cancellation Policy
Last updated: 9 October 2026
This page explains what you are charged, how to stop being charged, and when we refund. It applies to subscriptions bought from AU Innovations Private Limited for Katha Kutty.
Free trial
New accounts get a free trial. Nothing is charged during it, and if you cancel before it ends you are not charged at all.
What you are charged
Subscriptions are offered monthly, six-monthly and yearly. The price shown at checkout is the price you pay, inclusive of applicable GST, and is charged in Indian Rupees. Subscriptions renew automatically at the end of each period until cancelled.
We tell you before a renewal is taken, so a charge should never be a surprise.
Cancelling
You can cancel at any time, with no fee and no reason required. Email info@kathakutty.com or WhatsApp us with the mobile number on the account, and we will stop the renewal. If you subscribed through Google Play, cancel it in your Google Play subscriptions instead — see below.
Cancelling stops the next charge. Your subscription stays active until the end of the period you have already paid for — you do not lose access the moment you cancel.
Refunds
We would rather fix a problem than keep money from someone who is not enjoying the app.
- Within 7 days of a first subscription — full refund, no reason needed.
- Charged by mistake — a duplicate charge, a charge after you cancelled, or a charge you did not authorise: refunded in full whenever it happened.
- The service did not work — if a fault on our side prevented you using what you paid for and we could not resolve it, we refund the affected period.
- Mid-term cancellation — outside the 7-day window we do not normally refund the unused part of a period, because access continues to the end of it. If your circumstances are unusual, write to us; we would rather hear from you than have you feel cheated.
How to ask
Email info@kathakutty.com or WhatsApp +91 88910 19420 with the mobile number on the account and roughly when the charge was made. Our WhatsApp assistant answers first and passes refund requests to a person. We reply within 2 working days.
How a refund reaches you
Card, UPI, netbanking and wallet payments are processed for us by Razorpay Software Private Limited, our payment gateway. We never see or store your full card details. A refund is returned through Razorpay to the same method the payment came from, which is why it can only go back to the original payment method.
Approved refunds go back to the original payment method — we cannot send one anywhere else. Once we issue it, funds typically appear within 5 to 7 working days, depending on your bank or card issuer. We will tell you the day it is issued.
If you subscribed through Google Play
A subscription bought inside the Android app through Google Play is billed by Google, and refunds for those are handled under Google Play’s own refund policy through your Google Play account. We cannot refund a Google Play charge directly, but tell us and we will help you get to the right place.
Price changes
If we change the price of a plan you are on, we will tell you before it takes effect and you will have the chance to cancel first. A price change never applies to a period already paid for.
Contact
AU Innovations Private Limited
TC-10/104/1, Krishnanjali, Samskara Lane,
Powdikonam, Thiruvananthapuram – 695588,
Kerala, India
CIN: U85499KL2024PTC089872
Email: info@kathakutty.com
Phone: +91 88910 19420